Get in touch

Contact PenPenGo

We welcome questions, feedback and partnership enquiries.

General enquiries

We’re here to help

Choose an enquiry type

Rider support Driver support Account or registration assistance Payment or refund enquiry Safety concern Privacy request Business partnership Media enquiry Technical support

Business and partnership enquiries

Organisations interested in payment integration, transportation partnerships, advertising or technology collaboration may contact:

partnerships@penpengo.com

Emergency assistance

The safety of our independent drivers and riders is our top priority. If you or another person is in immediate danger, contact the appropriate local emergency service. Do not rely solely on the PenPenGo app, real-time tracking or contact form for emergency assistance.

Thank you — your enquiry has been received and we will get back to you by email. For urgent safety issues, contact local emergency services.

Full name

Email address

Telephone number

Country or location

Enquiry category

Trip or transaction reference (if applicable)

Message

Attachment (optional) Accepted types: JPG, JPEG, PNG or PDF. Maximum size 5 MB.

By submitting this form, you acknowledge that PenPenGo will process your information to review and respond to your enquiry in accordance with our Privacy Policy.